What are your mats made from?
The Jamesy Collection is made from toxic free TPU foam.
The Pieces Collection is made from toxic free XPE foam.
The tiles and Colours collection are made from toxic free XPE foam.
The Fold and Stack collection is made form toxic free XPE foam.
What are the dimensions and thickness of your play mats?
Are the playmats water resistant?
cleaning and care
What will sharp objects and pet paws do to the mat?
The mats are made from foam, therefore if any hard and heavy objects are placed on the mats a permanent indentation may occur. Any share objects such as pets claws, high heels and nails (etc and not limited to these objects) could scratch and damage the mats.
How do I clean the play mats?
Can I vacuum the play mat?
Can I leave my play mat in sunlight?
Sunlight will cause your play mat to fade over time. We there advise to not place the mat in direct sunlight. Be cautious as the play mat can become when placed in sunlight.
How soon will my order be shipped?
Orders are shipped within 2 working days of receiving your order. We use reputable third-party couriers for all deliveries. Deliveries are done Monday to Friday between 8am and 5pm. If an order is made on a Friday, or during the weekend, it will only be processed on the following Monday. Please visit https://taylajean.co.za/pages/delivery-and-returns for more information on our shipping.
How will I know when my order has been shipped?
How long does it take for my order to be shipped?
Do you ship internationally?
Unfortunately, at this time our system does not allow for international shipments, please contact us to see how we can help @ firstname.lastname@example.org.
What is your return policy?